Privacy Policy

Last Updated: 11.05.2026

At Nittoponno, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from www.nittoponno.store (the “Website”).

By accessing or using our Website, you agree to the terms described in this Privacy Policy. If you do not agree, please do not use the Website.

Scope and Purpose

This Privacy Policy applies to all users of our Website, including customers, visitors, and registered account holders. We collect and use your personal information to:

  • Process orders and deliver products.
  • Communicate order updates, offers, and service information.
  • Improve user experience and website functionality.
  • Comply with applicable laws and regulations of Bangladesh.

Information We Collect

A. Information You Provide Directly

When you interact with Nittoponno.store, we may collect:

  • Personal Information: Full name, phone number, email address, shipping/billing address.
  • Account Information: Username, password, and preferences.
  • Payment Information: Mobile financial service (MFS) details, debit/credit card data (processed securely via third-party payment gateways).
  • Communications: Messages or feedback submitted through our contact forms or customer support channels.

B. Information Collected Automatically

When you browse our website, we may collect:

  • Device information: IP address, browser type, operating system.
  • Usage data: Pages visited, time spent, and referring URLs.
  • Cookies and tracking technologies: Used to personalize your experience and remember your preferences.

C. Information from Third Parties

We may receive limited information from:

  • Payment service providers (to confirm transactions).
  • Delivery partners (for order tracking and confirmation).
  • Marketing or analytics tools (to improve advertising and service performance).

How We Use Your Information

Your information is used for the following purposes:

  • Order Processing: To confirm, fulfill, and deliver your purchases.
  • Customer Support: To respond to your inquiries and resolve issues.
  • Marketing Communication: To send promotions, newsletters, or updates (you may opt out anytime).
  • Website Improvement: To enhance usability, speed, and security.
  • Legal Compliance: To comply with legal obligations, prevent fraud, and respond to lawful requests.

We do not sell, rent, or share your personal information with unauthorized third parties.

Sharing and Disclosure

We may share your data only with trusted service providers necessary to operate our business:

  • Delivery and courier partners.
  • Payment gateway providers.
  • Website hosting, analytics, and technical support providers.
  • Government authorities or law enforcement agencies when required by law.

All partners are obligated to maintain confidentiality and use information only for authorized purposes.

Data Retention

We retain your personal information only as long as necessary for operational, legal, or security purposes.

After that period, your information is securely deleted or anonymized.

If you wish to delete your account or personal information, please contact us using the details below.

Cookies and Tracking Technologies

Cookies are small files stored on your device to improve your browsing experience.

We use cookies for:

  • Remembering login sessions and preferences.
  • Analyzing website traffic and performance.
  • Personalizing content, products, and promotions.

You may disable cookies through your browser settings, but some website features may not function properly.

Data Security

We implement appropriate security measures to protect your information, including:

  • SSL (Secure Socket Layer) encryption.
  • Secure payment gateways.
  • Restricted access to sensitive information.
  • Routine security monitoring and updates.

However, no online platform can guarantee absolute security.

Your Rights

You may have the following rights regarding your personal data:

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your data (subject to legal obligations).
  • Opt out of promotional communications at any time.

To exercise any of these rights, please contact us.

Children’s Privacy

Nittoponno.store does not knowingly collect personal information from individuals under 18 years of age.

If we learn that a minor has provided personal data, we will promptly delete it.

Contact Us

If you have questions, complaints, or requests regarding this Privacy Policy, please contact us:

📧 Email: nittoponnooffice@gmail.com
📞 Phone:  09613-652525
🏢 Address: Dhaka, Bangladesh

Changes to This Privacy Policy

Nittoponno.store reserves the right to update or modify this Privacy Policy at any time.

Any changes will become effective immediately after being posted on this page. We encourage users to review this policy periodically.

Legal Compliance

This Privacy Policy is prepared in accordance with applicable laws and guidelines of Bangladesh, including:

  • Digital Security Act, 2018
  • Consumer Rights Protection Act, 2009
  • ICT Act, 2006
  • Bangladesh e-Commerce Guidelines, 2021